GENERAL INFORMATION

All of our cakes are prepared fresh to order .

A minimum of 3 weeks notice for celebration cakes and 8 weeks notice for wedding cakes is requested.  We will always try to accommodate cakes with less notice, but it may not always be possible.  Early booking is advisable, especially if your event is during peak wedding season, as we take orders up to 18 months in advance.

Consultations

Ensuring the design of your cake suits your specific occasion is the most important process of all.  Everyone has their own ideas, whether you have a book full of cuttings, or would like a design to match the wedding dress, invitations or colour scheme, we are here to help turn those ideas into your special cake.

No-obligation consultations take place at my home, where there will be display cakes for you to view and cakes to sample.  If you would like to book a consultation, please do contact us.

Payment and Deposits

A non-refundable deposit of 50% of the total cost is required when confirming your order.  This can be paid in cash, by cheque or bank transfer – details available upon request.

The remaining balance will then be due 3 weeks prior to the occasion.

If the cake is ordered with less than 3 weeks notice, payment will be required in full upon confirmation of the order.

Please Note: Cheque and Bank Transfers need to be cleared at least 14 days before the date of delivery/collection.

Cake Delivery

Delivery is free of charge within a 10 mile radius of Calne.  We are more than happy to deliver further afield, please contact us for a delivery cost.

We strongly recommended that we deliver and set up your wedding cake.  We will liaise with the venue to arrange a time to deliver and set up the cake at your venue on the day of your wedding.

Stand Hire

JellyCake has a number of stands available to hire, when ordering a cake from us.  The prices range from £5 to £35 depending upon style.  A security deposit is also required, which will be refunded upon safe return of the stand.  The stands can be seen on the To Hire page of the website, please contact us for pricing details and availability for specific stands.

Click here for our To Hire range.

Cake Storage

Cakes need to be stored in a cool, dark place (not in the fridge).  Sponge cakes will stay fresh for 2-3 days after delivery, fruit cakes can last for several months.